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FAQ
The fine print.
Everything you need to know about your entries, shipping, and returns.
EU orders typically arrive within 2–4 business days. International orders take 7–10 days. You'll receive a tracking link as soon as your entry leaves our studio.
Yes — all EU orders over €100 ship for free. Below that threshold, a flat €5 fee applies at checkout.
You have 14 days to return your entry, unworn and in original packaging, no questions asked. Refunds are processed within 5 business days of receipt.
Email returns@bysomeonesdiary.com with your order number. We'll send you a prepaid label and instructions within 24 hours.
Our heavy-gauge cotton pieces feature a slightly oversized, relaxed fit. Go with your standard size for the intended look, or size down for a cleaner silhouette.
Wash inside-out, cold (30°C max), with similar colours. Tumble drying is fine on low — but air-drying preserves the print and shape longer.